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A gasketed plate heat exchanger in a blue frame installed in a concrete plant room, connected to large flanged pipework, with an engineer at work in the background
Repair service

Commercial heat exchanger repairs

Commercial heat exchanger repairs cover plate units and calorifiers in occupied buildings. Send the nameplate and what has happened, and a specialist who works on that type will come back to you. Coverage is UK wide.

Step 1 of 2

Tell us about your commercial heat exchanger repairs

Five answers, all from memory. The detail comes next, and it is optional.

See the privacy notice for how these details are handled.

Commercial repairs cover

Commercial heat exchanger repairs cover building services plant: plate units, calorifiers and HVAC equipment in occupied buildings. The constraint here is disruption to occupants rather than production output, so timing matters as much as the repair.

  • Plate heat exchangers on heating, cooling and hot water services
  • Calorifiers and stored hot water systems
  • HVAC coils, chillers and building plant
  • Loss of hot water or heating to a building in use
  • Planned servicing scheduled around occupancy rather than production

What happens next

  1. Send the details

    The unit, what the building has lost, and whether it is in use. On occupied buildings the impact usually sets the urgency.

  2. A specialist makes contact

    To agree access, timing and whether the work happens out of hours.

  3. Assessment, then the work

    Cleaning, regasketing, coil repair or replacement, depending on what the unit turns out to need.

  4. Tested and back in service

    Tested before it returns, with the records the building's compliance file needs.

What affects commercial work

The building is occupied

Work often has to happen out of hours or in stages, and the constraint is disruption to occupants rather than production output.

Water hygiene

On stored hot water systems, ACOP L8 and the water safety plan shape the work. A drain down for inspection is itself a hygiene event, so refilling, disinfection and sampling belong in the plan.

Who holds the contract

Facilities managers, managing agents and contractors each need different paperwork, and establishing that early avoids the work being done twice on paper.

Access

Plant rooms in occupied buildings are frequently tight, and whether a unit can be removed at all sometimes decides the whole approach.

Questions

Commercial heat exchanger repairs questions

Can the work be done out of hours?

Usually, and on occupied buildings it often has to be. It is worth saying so at the enquiry, because it changes the plan rather than the price alone.

The building has lost hot water. How quickly can this be looked at?

Send the details and it can be assessed straight away. What can be done quickly depends on whether the fault is the exchanger, the calorifier or the system around it.

Does ACOP L8 apply?

To stored hot water systems, yes, and it shapes both the work and the records. The water safety plan is the reference point rather than a general rule.