Heat exchanger repair enquiries
Heat exchanger repair enquiries start with the nameplate. Tell us what has happened and where the unit is, and a specialist who works on that type will come back to you. Coverage is UK wide.
Tell us about your repair or service
Five answers, all from memory. The detail comes next, and it is optional.
See the privacy notice for how these details are handled.
Common heat exchanger problems we are sent
It has failed or is leaking
Fluids mixing, a leak at the unit, or one that will not hold pressure.
Emergency repair →Losing dutyPerformance has dropped
Higher pressure drop, a wider approach temperature, or a duty it no longer reaches.
Cleaning options →PlannedA service or shutdown is coming
Planned maintenance, an outage window, or a spare that needs to be ready.
Servicing options →UnsureNot sure what is wrong
Send the nameplate and what you have noticed. That is enough to get an answer.
Send the details →What happens after you send it
You send the details
The unit, roughly what has happened, and where it is. Five fields, and the nameplate later if you have it.
A specialist comes back to you
Someone who works on that type of unit, rather than a call centre asking the same questions again.
The unit is assessed
On site or at a workshop, depending on what it is and what is wrong with it.
You get a scope and a price
Both follow the assessment, because both depend on what the strip down finds rather than on the symptom reported.